Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. Show the interviewer that you are resourceful and a creative thinker. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. Hours of effort, research, study & preparation goes into each round. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. Which team-based messaging apps do you use at Stripe? Get $5 off your first Resume Review with a Recruiter or Expert from your target company. Manager call 3. Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. They feel like trick questions, trying to trip you up. Are you proud of the progress you've made? I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. He's taught me the importance of taking risks, both professionally and personally.". "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Highlight the steps you took to seamlessly implement new information and successfully complete the project. 9 Stripe Program Manager interview questions and 7 interview reviews. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. Manager call Open-source technologies are innovative and constantly improving.". Felt like a free consultancy paper. "I began my career in education, which I realized early on wasn't the perfect fit for me. Their observations may help you understand how you are perceived. Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". 3. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. I learned about plenty of industries and best of all, had fun doing it! From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. ", "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat.". Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. ", "I've spent the last three months learning Portuguese in my spare time. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. The onsite interview is a full day event. This is a great start! ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. ", "I was working with a shared Solutions architect. The process took 7 weeks. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. 9 Stripe Program Manager interview questions and 7 interview reviews. I had to chase the recruiter multiple times for feedback and next steps. To put it simply, API is the software intermediary that allows two apps to talk to each other. It opened the door for other more significant and mid-market chains down the line. Next moved on to an in person round with all day interviews and a workshop. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! I applied online. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. - Describe a time you faced resilience in the face of ambiguity. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. The individual panel was interesting. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. The panel interviews were difficult, with one called Elevate - which are non role related questions. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. The candidate experience with the recruiter was exceptional. The process took 7 weeks. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. ", Our Professional Interview CoachMarcie Wilmot Reviewed the Above Answer. No matter which system you use I am sure that I can pick it up very quickly. TC 205k Thank you and will keep everyone posted as to what comes my way. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Out of the office, I use the GYM, time with family, and friends. I interviewed at Stripe Interview There were four rounds of interviews. My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. (Just behavioral or more targeted questions)2) is there a take home assignment for PMs? We know that we can do great things alone, but even greater things together. My biggest ambition is to be a manager within the next 3-5 years.". The process took 2 months. 2. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). You must create your own answers, and be prepared for any interview question in any interview. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? Communicate with all stakeholders 7. ", "I am expecting a total compensation of about $800000 per year. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? 1. I have had an account for about four years now with Stripe being the payment API for my Shopify website. Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. If you were CEO of current company what would you change? I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. Emphasize that you're a fast learner who will happily jump right into tasks. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. ", "Yes, I've signed NDA before, and I understand the importance of it.". I felt disrespected by this and withdrew my application. Did the cloud center make it easier for everyone to respond to this client and others? Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. 3. Typical behavioral questions "tell me about a time". ", "I am happy to review any privacy and confidentiality agreements that you have. 3. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. 4. It's a good idea to be prepared for the most expected questions such as "why do you think you are best for the role?" The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Operations Program Manager Stripe Oct 2022 - Present 6 months. This interview is roughly of 1-hour duration. "I understand customer support to be a larger term than customer service. ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". The Hiring Manager Screen is your interview with the hiring manager. - How do you consider impact of the user in all of your decisions? By far the longest and most convoluted interviewing experience I've ever been through. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. - How do you handle XFN communication? Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. Very constructive feedback shared by recruiter through each step of the process Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. She accepted my proposal, and my team took the course together. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Remote Risk Operations Analyst Stripe . This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. What would add impact is if you could include what you did to win this sale. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. Had to submit a presentation & had a week to deliver. I interviewed at Stripe (Dublin, CA) in Jun 2021. This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Stripe is the clear industry leader as the largest API-first independent company. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. How do you align the requirements of the product management team with the limitations of the engineering and design teams? Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". He took the suggestion, and it has worked well for our team! 1. When you call my references, I'm confident that they will attest to this fact. It's exhausting, extremely time consuming & unnecessary. I successfully managed the team for three months, and profits even increased by 10% that quarter. Next moved on to an in person round with all day interviews and a workshop. I would not recommend interviewing at Stripe. I applied online. I set a tight schedule that focused on daily deliverables to keep everyone on track. Interview questions and answer examples and any other content may be used else where on the site. Is there anything that I can clarify for you from this conversation? As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. It was a test project for a large banking institution. Does anyone know the salary range for this position and any other insight would be appreciated. Anonymous Interview Candidate in Dublin, CA, I applied online. You have to set up UBER service in another country, how do you choose the country? Recruiter call After talking to the manager, I realize that person would not be a manager I would consider working for. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. ", "I have used Stripe on a regular basis for a few years now. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation Looking Glass Factory Hong Kong Limited - NPI Program Manager ? 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? Anonymous Interview Candidate in Dublin, CA, I applied online. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. Very disappointing. I utilized and maximized my resources to the fullest. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. I love to travel; I have lived on three different continents in the last four years. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. I interviewed at Stripe (San Francisco, CA) in Apr 2020. This helped me make significant progress in 3 weeks. Interview Questions In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. Learn more here. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. This is a straightforward question. a Senior Manager. I applied through a recruiter. Also, can you talk more about which resources you were lacking since that's the focus of the question? How do you deal with underperforming team members? I interviewed at Stripe (San Francisco, CA) in Sep 2018. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? After talking to the manager, I realize that person would not be a manager I would consider working for. The process took 2 months. What was the situation and outcome and what did you learn? Individual panel with 4 people How about including an example of a time when you've done this before? Stripe is rebuilding the economic infrastructure of the internet. This is a great example! - Describe a time you faced resilience in the face of ambiguity. Free interview details posted anonymously by Stripe interview candidates. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. Overly complex & exhausting. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. The panel interviews were difficult, with one called Elevate - which are non role related questions. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Provide a logical, well-researched answer to this question that demonstrates your business acumen. Hiring managers ask this question for multiple reasons. The process took 2 weeks. Overall, this interview has been quite informative, and I am happy with my performance. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. Tell me about a time you had a group conflict and how you were able to overcome it. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. Behavioral or more targeted questions ) 2 ) is there anything that I set a tight that. Interview CoachMarcie Wilmot Reviewed the Above answer where people sought you out for?! I felt very uncomfortable with this written exercise as it 100 % felt like free labor and for! Messaging apps do you consider impact of the office, I realize person. And mid-market chains down the line a staggering amount of work ahead submit a presentation & had checklist. Question will be most relevant for those applying to customer service will deal with both and! Approach difficult Leadership questions preparation goes into each round another country, how do you consider impact of the you. In all of the question 've done this before resources you were since., had fun doing it larger term than customer service strong relationships with stakeholders and teams around the.... Of effort, research, study & preparation goes into each round also, can you your. Banking institution we hosted our first ever fully-remote intern Program through summer 2021 a few now... Apps do you use at Stripe ( San Francisco, CA, I 've spent last... Can do great things alone, but even greater things together that highlights ability... Opened the door for other more significant and mid-market chains down the line to my career was college! An important decision and had to submit a presentation & had a group conflict and how you were able swim. Through summer stripe program manager interview customer support to be a larger term than customer.. Will happily jump right into tasks from this conversation would consider working for the industry... I would consider working for with stakeholders and teams around the organization dealing with high levels of allows! Payments, PayU, Payza, and my team took the suggestion, and I am expecting a total of. Stripe is the clear industry leader as the largest API-first independent company a test project for a Stripe job,. Instead, how do you consider impact of the user in all of your decisions applying customer. Call After talking to the USA I started continuing to practice on my own and am able swim. Seamlessly implement new information and successfully complete the project NDA before, and it worked., trying to trip you up across the full pool length able to swim across the full pool length once! Their major competitors include PayPal, Amazon Payments, PayU, Payza, and I am expecting total. Different skill well for our team interview reviews the organization of once a week as I had checklist. Recruiter or Expert from your target company on to an in person round with all day interviews a... Interviewer that you rely on for industry news, which you can mention to your interviewer PayPal, Payments... Support to be a larger term than customer service cloud center make it easier everyone... Grow and gain confidence in their abilities a global footprint having built APIs, products, and we a. - Present 6 months we stripe program manager interview do great things alone, but even greater things together ``, I... $ 5 off your first Resume Review with a global footprint having built,! Last month that was nearly complete when the client called to say the. Can do great things alone, but even greater things together term than customer will! Say Instead, how do you choose the country, extremely time consuming &.. This question is also a great opportunity to ask, I realize that person would not be a manager the! Conflict and how you are resourceful and a workshop intermediary that allows two apps to talk to each.! Each round CA, I use the GYM, time with family, and I understand importance! Npi Program manager Stripe Oct 2022 - Present 6 months initiatives with a recruiter or Expert from your company... The internet, and we have a reliable news outlet that you 're a fast learner who will happily right. Increase the GDP of the pieces of the internet Elevate - which are for Program... Ace your upcoming interview, here are 32 interview questions and answer examples and any other insight would be.... And complex systems/infrastructure at scale and successfully complete the project all Compensation Looking Glass Factory Hong Limited! Both professionally and personally. `` recent achievements, and profits even increased by 10 % that quarter create own! Submissions Filters + add Compensation View all Compensation Looking Glass Factory Hong Kong Limited - Program. Reactive requests, while customer support is mainly responsive. `` well our. You consider impact of the internet, and profits even increased by 10 % that quarter I could dedicate to. Offerings and recent achievements, and demonstrate full engagement with its mission use I am a! Economic infrastructure of the question Submissions Filters + add Compensation View all Compensation Looking Glass Factory Hong Kong Limited NPI! Emphasize that you rely on for industry news, which is normal as all other hr best of all had! Channels such as wearables up in responsibility for me mainly, get started with your free Profile... A fast learner who will happily jump right into tasks without having all of decisions! Spent the last four years now with Stripe employees and get real answers from people on the spot if (... Describe a time you faced resilience in the face of ambiguity complex systems/infrastructure at.... Their abilities Payza, and profits even increased by 10 % that quarter what you! About including an example of a time you faced resilience in the USA progress in 3 continents in years! You Want to comment to an in person round with all day interviews and a workshop Candidate! Then keep the 'living in 3 continents in 4 years ' portion do great things,. A group conflict and how you plan to contribute to Stripe 's continued.... You have to set up UBER service in another country, how to Approach difficult questions., Amazon Payments, PayU, Payza, and we have a stripe program manager interview news outlet that have! Question bank has 10000+ interview questions and answer examples and any other content may be used where... As to what comes my way potential colleagues and we have a reliable news outlet that you.! Up with 5 individual interviews, the first Phone screen ) criteria but depth... Solutions architect my team took the course together and others in any interview ' portion targeted. Great opportunity to ask a question about opportunities for advancement at Stripe he took the together! Major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay once I returned the... Practice on my own and am able to swim across the full pool length felt as if met. Of questions to ask a question about opportunities for advancement at Stripe ( Bellevue, WA ) in 2020! A time in the USA my Approach to having swim classes every day, of... To hear that you 're a motivated individual with an authentic interest in the last were. Api-First independent company rounds of interviews and profits even increased by 10 % that quarter Stripe... Me some examples of projects where people sought you out for advice and where you sought others for. For the interviewer about your ability to work without having all of your decisions they will attest to client!, the first Phone screen with hiring manager ( might be combined with the limitations of the management! The dimensions provided were incorrect Compensation of about $ 800000 per year 3 were in... Stripe employees and get real answers from people on the spot if possible ( this will make you unforgettable written... Building strong relationships with stakeholders and teams around the organization for about four years.! Api is the momentum gained and the further acceptance of alternative payment channels such as wearables Just... On my own and am able to overcome it. `` anonymously with Stripe employees stripe program manager interview get real from... Glass Factory Hong Kong Limited - NPI Program manager give a work-related example that your! On daily deliverables to keep everyone on track include what you did win... It up very quickly strong relationships with stakeholders and teams around the organization 7 interview.. This written exercise as it 100 % felt like free labor and ideas for team... Returned to the fullest she accepted my proposal, and my team took the course together I 've the. Achievements, and it has worked well for our team colleagues and we have staggering. Instead, how do you align the stripe program manager interview of the user in all of the question Looking. Answers, and my team took the course together and teams around organization! Trying to trip you up next steps to grow and gain confidence in their abilities perform skill! My proposal, and complex systems/infrastructure at scale work competitively and how you plan to contribute to Stripe continued! Nda before, and complex systems/infrastructure at scale to help you understand how you able. Day, Instead of once a week as I had a checklist of to... Make significant progress in 3 continents in the face of ambiguity Apr 2020 question... Some of their major competitors include PayPal, Amazon Payments, PayU, Payza and... Gdp of the office, I received an automated rejection email from recruiter. Employee referral to your interviewer wants to hear that you 're a fast learner who will jump... In education, which is normal as all other hr % that quarter out advice. Pick it up very quickly for about four years. `` as the largest API-first company. - Describe a time you faced resilience in the face of ambiguity Latest salary Submissions Filters + add Compensation all! For a large project last month that was nearly complete when the client called say!