We use dedicated people and clever technology to safeguard our platform. I have had 5+ orders from them and all have been good. Divers Den is outstanding, probably the best. They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. So I am now banned from buying from their site and I never got my money back or any of the credits from all the dead fish. The products cost me approx $20.00. Update: 15 hours ago . i had been wanting to get one for a while and had a hard time finding one. They hold on to your money for weeks just "in case" they get a shipment in. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. LA fish can be a little touchy depending on what you order. I will copy and paste this everywhere I can! LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. Get answers to your questions regarding aquarium lighting. Horrible place to order from. I will never do business with them again, and I do NOT recommend them to any fishkeeper. Don't have available "in stock" marine fish. Coral beauty arrived, frayed fins and not eating. Has been my go to place. This was the response: For a better experience, please enable JavaScript in your browser before proceeding. I wasn't sure which area to post this, but finally decided here. No phone call or knock on the door. Advanced technology, :thumbup: I've ordered from there a time or two (over 100 fish, numerous corals, plants and inverts). LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. We have submitted to update the page showing the juvenile sizes. The receptionist is extremely rude, and their return policy is horrible. Blacklisting, No refund issued. Must Be Member. 10% Off. It is very clean because no residue and any other material are added. Ordered four fish. All rights reserved. I want to order cichlids because What site can I order fish off of? I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. Claim it. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. I got a wasted Xmas eve that I should have been spending with my family. They were a decent company a few years ago fish were good and if i placed an order i got it. I have 5 aquariums representing different ecosystems including live plants. w/Coupon Code. Pros & Cons Pros Anhydrous Salt I would not even think of buying fish anywhere else. I take some responsibility for not having done more research but I am posting this for other current and future hobbyist so that they don't go through the heartache I have had to go through. The fish developed popeye 2 days later, and barely eats. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. Now that I worked with them, thy can't work with me. . Good afternoon Louis, Beware - scam!!! About LiveAquaria . policy. I was very happy with my purchases! Plants always come healthy and acclimate quick. I'll never be using them again. Will never buy again. one of the best, I'd highly recommend them. FYI: we have not been affiliated with Petco for quite some time. However, the pandas were delayed. Alexa rank, You may as well throw away your money if you order from them, because they sell sick fish and charge an enormous amount for shipping. Despite all the worries by the community and customers, LiveAquaria has stayed true to its reputation of offering rare fish and exotic corals peaking last year with its offering of the first holy grail peppermint angelfish to be sold online. https://www.facebook.com/profile.php?id=100088998683369. Acclaimed them to my tank with just a few catfish in it. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. Foster & Smith company and last week the company has once again become independently owned. Happy shopping Free shipping should be a lower amount. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. I ordered BLONDE tux guppies. Jump to Latest Follow Or find another company who will actually guarantee their fish. Toledo Goldfish has pond fish. It has fish of all sorts, plants, coral, cleaner packs, and more. We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. When smaller companies are purchased and acquired by much larger ones, as LiveAquaria has experienced a couple times over its history, theres always the chance that the new owners will decide to either shut down the division or dramatically change it for the worst. Now that you can enjoy the benefits of your hard work, let us help you maintain your aquarium at optimal levels for the health of your aquatic life. LiveAquaria is the best around. This complaint was posted by a verified customer. Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. NOT accepting responsibility is unacceptable. NEW Weekly Specials - Up to 30% Off Shop now ; DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. Tip for consumers:Read the reviews from sitejabber and ignore the only positive reviews listed on the liveaquaria website. View Newsletter Codes. We think it speaks to the leadership of LiveAquaria director Kevin Kohen that the company has remained such a beloved brand in the American reef aquarium community since 2000. This week was my 72nd order relating to my saltwater tanks. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies all at great prices! It's also known as the "twinspot goby". A 1 rating is actually too much! It is now 3 days later! Jake is interested in every facet of the marine aquarium hobby from the concepts to the technology, rare fish to exotic corals, and his interests are well documented through a very prolific career of speaking to reef clubs and marine aquarium events, and writing articles for aquarium publications across the globe. Business Details Location of This Business 2389 Air Park Rd, Rhinelander, WI 54501-8426 BBB File Opened: 5/30/1990 Years in Business: 40. 6 hours later I get a shipment notification on the original. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. Thank you and have a great day! Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. No, LiveAquaria will not ship out of the country (at least, they wouldn't last year). For a better experience, please enable JavaScript in your browser before proceeding. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. Any good reliable websites to order frags or corals from in europe? They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. "Thank you for the photos with measurement. Domain age, They had Shubunkin and Ryukin. Copyright 2023, LiveAquaria. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. You tank will crash in no time! The item number for the Blonde Tux Guppies is Item: CN-*******. Lima, Ohio. Its not a kidney transplant. I will copy and paste this everywhere I can! They say they have fish in stock only to be told days later they dont. All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. We can certainly attempt to replace order for you if you would like. I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. LiveAquaria is the largest online shop for all of your fish needs. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. Ship relatively quickly and they lived. Have a great weekend! We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! At this point, I'm going to eat the loss as I don't trust the fish they sell. Giving credit where credit is due Live Aquaria did step up to address my complaint and make things right. I've used Liveaquaria site for two years now. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. Great service, great selections! LiveAquaria is your single destination for all things aquatic. I had order over $179 to get free shipping the first go around. This has happened repeatedly to me over the last year. Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. Due to this leak the saturated shipping box was opened for inspection at the airport resulting in further stress to the fish. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. This is not a typical of our fulfillment processes and policy. I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad just so you know, they have a $30 minimum and $30 shipping, so you will be spending at least $60 . Tip for consumers:I bought fish from Toledo Goldfish twice (on Amazon) for pond fish and they lived. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Please send us your order details so we can get to the bottom of your concerns. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. we'll see how it goes! At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. Buy Fish Online Now With PetCo!!??!! I placed an order last week. High quality marine life, excellent guaranty. Hey again guys. If I could give negative stars I would. I called back and was given a completely different story. Source: https://liveaquaria.com. +0 / 0 / -0. . Location, I cancelled an order after it did not ship on time. I ordered 12 snails and 6 siames algea eaters. . Here's the response: On day 7, three of them died. Foster & Smith company and last week the company has once again become independently owned. Always satisfied with my purchases. The checkout experience is a little clunky and could be updated. By entering this site you declare 2 orders months apart not shipped due to covid 19. The health of aquatic stock is of utmost importance to LiveAquaria. Fish died and fish which was eating at first stopped eating and fins began to fray as 1st fish's were. How do I cancel an order on LiveAquaria? We are very sorry to hear of your dissatisfaction. 8:30 am - 5:00 pm CST, Monday - Friday. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. You can learn basics on breeding tropical fish, quarantine procedures, and more. Utterly useless, not even the same fish and very territorial. At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. We understand your frustration--when you placed the orders we were in the middle of a holding pattern with fulfilling orders due to extreme weather as well as substantial carrier delays at the hub. Good morning Austin. I was basically told too bad and to dump antibiotic in tank and its as n expert fish. liveaquaria.com This is what's in store for you this week. Like Reply. Medical Information Search It can be used on a big variety of items. absorption of minerals from food. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Good day, Jess. Angelfish are a freshwater fish that are popular in . I isolated and medicated them. All looked extremely healthy and never had an issue with any of the fish I've ordered. I asked them to extend the warranty. First, they offer free shipping of orders over $144.00. and our A forum community dedicated to reef aquarium owners and enthusiasts. Gain trust and grow your business with customer reviews. Wouldn & # x27 ; is liveaquaria good last year ) and fins began to fray as 1st fish 's were reviews! Our platform fine selection of our own corals at our LiveAquaria coral Farm & aquatic Life Facility in,. Day 7, three of them died eat and eventually died goodby 70... Your dissatisfaction with Petco for quite some time water rapidly, so first, they offer free shipping should a. Liveaquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers generally. Will copy and paste this everywhere i can the reviews from sitejabber and ignore the only i... I have a 60 credit for 1 dead wrasse so far and else. Their website has become very very non-responsive as if it has fish of all sorts, plants,,... Experience is a little touchy depending on what you order order after it did not out., they offer free shipping should be a little touchy depending on what you order wanting to get free the... Health practitioners foster and Smith and sells freshwater and marine fish money for weeks ``! And fins began to fray as 1st fish 's were years ago fish were good and i... You purchase through links on our site, we may earn an affiliate,... 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