Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. You cannot reserve return times in advance via the new virtual DAS Advance option however, you can still get a return time in person on the day of your visit, using the same process as before. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. Link your accounts to the people youre going with on the website or My Disney Experience app. Just ask. They will not rush you. You must return in that one hour, or they may not honor the reservation. My husband is disabled and was able to get DAS. Now it just advises that calls are in English only. Follow this link to sign up for DAS Advance. Definitely. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. Hi, I have 2 autistic children and will be applying for DAS later this year. We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. Return times are not able to be booked during Early Theme Park Entry. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. There is a wheelchair/scooter waiting area at each Disney bus stop. Monthly news, planning tips and special deals. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? Or would I need to link one of my children's tickets to their family in MDE? You can spend the time anywhere in the park and then return to enjoy the ride. Guests under 18 years of age must have parent or guardian permission to call. We hope this helps! So you have to wait until going to guest relations to find out if a child can qualify for DAS? Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. May we use the DAS card? No one would be able to hold two return times at a time, either the DAS holders or guests. Once your boarding group is called, cast members will direct you on using DAS. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. And like the other poster said if you don't get one at one park try again. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). In other words, can we have more than 2 time slots reserved on DAS? (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. Thank you. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. Once youve experienced an attraction, you can receive another return time. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. More on that later. If park hopping, selections will become available once you tap into that park. The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. With the DAS you will use the Lightning Lane entrance. Oh, yeah, I said diapers are not an option because she won't do it. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Diapers are not an option for her. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Magic Key Pass Information. Scroll down to "Ready to Chat with a Cast Member?" No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. If coming from the UK can we pre register for DAS please or is it just American residents? If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. How do I preregister? and I'd appreciate more examples of medical conditions that have been accommodated. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. I registered for the DAS pass for my son today. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. I could book DAS times for anyone in the group even if Im not the person with the DAS. But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. How do you even try and apply in advance for DAS?! One cast member said that guests using a DAS who are nice will often be asked if they want to go again. Hi, is this available to non-USA residents? If you want two selections for each day, the entire length of your trip must be within 30 days. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. Allow about 10 to 15 minutes to complete the process. It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. Lol. The Guest Relations teams will be able to discuss your eligibility further, and the addition of the video chat service should assist with prior planning before your next vacation. If you have any general questions, you can call Disability Services at (407) 560-2547. You "can't plan bathroom breaks''? The individual who is requesting DAS must be present for the call. So it's not like I'm sitting by the phone. Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. So, this presents a problem, considering that many lines will be longer than 20-30 minutes in July. Through Guest Services or somewhere else? Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. Not discouraging you from continuing to try to get a DAS pass, but if they continue to deny it, just know genie+ is really great as we virtually walked on to every ride we utilized it for. Its important to note this service isnt available for everyone who visits the park, and guests will want to check out our post on the Disney Genie service and the new Lightning Lane options for other ways to make the most of your time in the parks. Once I have registered and received Disney World's DAS, whats next? Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. And a new feature includes being able to receive DAS return times through the My Disney Experience app! UmmmmI'm not sure I understand your post or the tone that's attached. You guys have, hands down, the best crowd calendar!" Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. Instead, you choose based on which ride you want to go on and how long the wait is. I found out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Magic Kingdom. As for registering online for DAS Advance, there's only that one process via video chat. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. If they wanted to go on rides with members of the other family, how would that work? The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. I dont want to have to give anyone my medical file just to qualify. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). I offered my DOD ID card and doc letter without being asked. The Disney Disability Access Service (DAS) is a card they issue. You should not have issues obtaining a DAS if your sister is Diabetic. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? Finally on the third try, she got to the front of the queue. Disney offers a Disability Access Services pass, DAS for short. We had to wait longer for that boat, as there was someone waiting before us. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. They will also stop the conveyor belt used by the ride entrance/exit if needed. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Some rides allowed us to bring the scooter all the way up, including Soarin. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). You may hear some people refer to it as a disability pass or DAS card. Ask them if they need the key. Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Receive exclusive offers via email such as discounts and shipping upgrades. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. Theres a lot of ground to cover in the parks, so consider renting a scooter. Thanks. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. After 60 days, you'll need to register again. No help and get register! It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. You can check out Disneys Fact Sheet here. My Disney Experience. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. How to get the DAS Disney World. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. I love how thorough this guide is! The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. Also is there any way we could get blue badge in America that we can use when we are there. Thank you. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. I tried repeatedly to book DAS for my son from here in the UK. Hi - thank you for this website its very useful. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. Create an account to follow your favorite communities and start taking part in conversations. We've already researched the details most important to families. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. My sister is 22. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. The diaper suggestion makes me want to cry. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. We will be arriving in the USA two day before our tickets start. In October 2021, two new features were added to the DAS program. You can find that when you enter the park. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. Does it have to be obtained at individual attractions or is it available for a whole park? Genie+ is a whole other blog post (that Im not writing). Our step-by-step guides will save you up to 4 hours a day. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. Similar to our Disney World DAS guide, we have one for Disneyland DAS. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. 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