Anthem does not require prior authorization for treatment of emergency medical conditions. Infusion Site of Care Prior Authorization Drug List: New Codes Will Be Added, Effective Jan. 1, 2021 This notice was posted Dec. 28, 2020, to advise you of 14 new codes being added to our specialty pharmacy prior authorization drug list. 1 Cameron Hill Circle, Chattanooga TN 37402-0001, Change of Ownership and Provider ID Number Change Information. Anthem Blue Cross (Anthem) is available by fax or Interactive Care Reviewer (ICR) 24/7 to accept prior authorization requests. In the event that the emergency room visit results in the members admission to the hospital, providers must contact Anthem within one business day following admission or post-stabilization. This approval process is called prior authorization. Contact will be made by an insurance agent or insurance company. Forms and information about pharmacy services and prescriptions for your patients. The latest edition and archives of our monthly provider newsletter. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. dba HMO Nevada. Part B Step Therapy (204 KB) Drug step therapy is a type of prior authorization that requires one drug (or drugs) to be tried for a medical condition prior to utilizing other drugs; the steps typically require lower cost drugs or drugs with better clinical outcomes to be tried first. Prior Authorization Contact Information Providers and staff can also contact Anthem for help with prior authorization via the following methods: Utilization Management (UM) for Medi-Cal Managed Care (Medi-Cal) Phone: 1-888-831-2246 Hours: Monday to Friday, 8 a.m. to 5 p.m. Fax: 1-800-754-4708 Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Community Supports under CalAIM are voluntary wrap-around services or settings available to members as a substitute for utilization of other services that focus on medical and/or needs that arise from social determinants of health. The following summary and related prior authorization lists were posted on the Support Materials (Commercial) page the Utilization Management section of our Provider website as of Jan. 1, 2021: Commercial Communications Medicare Advantage Providers Anthem offers a variety of Medicare plans to support member needs. Our Interactive Care Reviewer (ICR) tool via Availity is the preferred method for submitting prior authorization requests, offering a streamlined and efficient experience for providers requesting inpatient and outpatient medical or behavioral health services for our members. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Type at least three letters and well start finding suggestions for you. Independent licensees of the Blue Cross and Blue Shield Association. In the District of Columbia and Maryland, CareFirst MedPlus and CareFirst Diversified Benefits are the business names of First Care, Inc. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. dba HMO Nevada. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Note: Blue High Performance NetworkSM (BlueHPNSM) members have limited benefits at the University of Maryland Medical System Downtown Campus. A follow-up article with additional information on transition of member care was posted Dec. 4, 2020. Serving Maryland, the District of Columbia and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueCross BlueShield Medicare Advantage is the shared business name of CareFirst Advantage, Inc. and CareFirst Advantage DSNP, Inc. CareFirst BlueCross BlueShield Community Health Plan Maryland is the business name of CareFirst Community Partners, Inc. CareFirst BlueCross BlueShield Community Health Plan District of Columbia is the business name of Trusted Health Plan (District of Columbia), Inc. Fax medical prior authorization request forms to: 844-864-7853 Anthem Blue Cross and Blue Shield (Anthem) recommends submitting precertification requests via Interactive Care Reviewer (ICR), a secure utilization management tool available in Availity. These updates will be published on BCBST.com at least 30 days prior to the effective date of any additions, deletions or changes. Do not sell or share my personal information. Medical Policies and Clinical UM Guidelines, HEDIS (The Healthcare Effectiveness Data & Information Set), Early and Periodic Screening, Diagnostic and Treatment (EPSDT). ICR offers a fast, efficient way to securely submit your requests with clinical documentation. In Connecticut: Anthem Health Plans, Inc. Inpatient services and nonparticipating providers always require prior authorization. Visit our PharmacyInformation page for formulary information and pharmacy prior authorization forms. Large Group Its important to remember that benefit plans differ in their benefits, and details such as prior authorization requirements are subject to change. If you have any questions, call the number on the members ID card. Under the "Manuals" heading, click on the blue "Behavioral Health Provider Manual" text. We also support our providers with access to information about our plans and member benefits, news and updates, training materials and guides and other helpful resources. We look forward to working with you to provide quality services to our members. This tool does not reflect benefits coverage* nor does it include an exhaustive listing of all noncovered services (in other words, experimental procedures, cosmetic surgery, etc. Here you'll find information on the available plans and their benefits. ICR offers a fast, efficient way to securely submit prior authorization requests with clinical documentation. Most PDF readers are a free download. Physicians and other health care providers are encouraged to use their own medical judgment based upon all available information and the condition of the patient in determining the appropriate course of treatment. In Ohio: Community Insurance Company. Please verify benefit coverage prior to rendering services. Prior authorization requirements and coverage may vary from standard membership and will be documented in additional information sections. To get started, select the state you live in. These manuals are your source for important information about our policies and procedures. Medical Policies and Clinical UM Guidelines, HEDIS (The Healthcare Effectiveness Data & Information Set), Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Medi-Cal Managed Care and Major Risk Medical Insurance Program Provider Manual. Some procedures may also receive instant approval. You'll also find news and updates for all lines of business. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. ) refer to your, Access eligibility and benefits information on the, Use the Prior Authorization Lookup Tool within Availity or. BCBS FEP Vision covers frames, lenses, and eye exams. CoverKids. Telephone: For inquiries that cannot be handled via NaviNet, call the appropriate Clinical Services number, which can be found here. CareFirst of Maryland, Inc. and The Dental Network, Inc. underwrite products in Maryland only. . * Services may be listed as requiring precertification (prior authorization) that may not be covered benefits for a particular member. %PDF-1.6 % Forms and information to help you request prior authorization or file an appeal. Select Auth/Referral Inquiry or Authorizations. Scroll down to the table of contents. To view this file, you may need to install a PDF reader program. Expedited fax: 888-235-8390. We encourage providers to use To request or check the status of a prior authorization request or decision for a particular plan member, access our Interactive Care Reviewer (ICR) tool via Availity. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services (CMS) guidelines, including definitions and specific contract provisions/exclusions take precedence over these precertification rules and must be considered first when determining coverage. Learn about the NAIC rules regarding coordination of benefits. Please note: This change is not applicable to the members enrolled in the Mercy Co-worker Plan as they have a customized prior authorization list. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Enhanced Care Management (ECM) under CalAIM is a care management benefit that is community-based and provides a whole person approach to care that addresses the clinical and nonclinical needs of members with the most complex medical and social needs. Anthem is a registered trademark of Anthem Insurance Companies, Inc. AIM Specialty Health (AIM) is an independent company that has contracted with BCBSIL to provide utilization management services for members with coverage through BCBSIL. Home Health/Home Infusion Therapy/Hospice: 888-567-5703. Drug list/Formulary inclusion does not infer a drug is a covered benefit. Attention: If you speak any language other than English, language assistance services, free of charge, are available to you. Sign up to receive personalized communication from us, and we'll refine it to meet your preferences. Prior Authorization for Some Commercial Members Will Transition from eviCore to AIM, Effective Jan. 1, 2021 This notice was posted Oct. 1, 2020, to alert you of a utilization management vendor change. Use of the Anthem websites constitutes your agreement with our Terms of Use. Commercial. The Anthem Alliance EPO 2022 prior authorization list has been updated effective January 1, 2022. Updated June 02, 2022. Please verify benefit coverage prior to rendering services. For 2021, there were no changes to overall care categories, but some of the codes within certain categories may have been updated. For costs and complete details of the coverage, please contact your agent or the health plan. Prior Authorization Requirements. Healthcare Effectiveness Data and Information Set (HEDIS), Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Anthem HealthKeepers Plus Provider Manual, Long-term Services and Supports Authorization Guide. Anthem offers great healthcare options for federal employees and their families. Select Patient Registration from the top navigation. Forms and information about behavioral health services for your patients. This article offers an overview of 2021 prior authorization support materials and related communications that may apply for some of our non-HMO commercial and government programs members, effective Jan. 1, 2021. Additionally, providers can use this tool to make inquiries on previously submitted requests, regardless of how they were sent (phone, fax, ICR or another online tool). Electronic authorizations. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE Managed Care, Inc. (RIT), Healthy Alliance Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. Decide on what kind of signature to create. Start by choosing your patient's network listed below. ICR in Availityfor all notifications or prior authorization requests, including reporting a members pregnancy. An Anthem (Blue Cross Blue Shield) prior authorization form is what physicians will use when requesting payment for a patient's prescription cost. This list contains notification/prior authorization requirements for inpatient and outpatient services. Commercial non-HMO prior authorization requests can be submitted to AIM in two ways. PA requirements are available to contracted providers on the provider websiteat Medicare Advantage Providers | Anthem.com > Login or by accessing Availity. Contracted and noncontracted providers who are unable to access Availity may call the number on the back of the members ID card. Commercial Prior Authorization Summary and Code Lists The purpose of this communication is the solicitation of insurance. It clarifies a utilization management vendor change for specific members. Referencing the . COVID-19 Information - New Hampshire - Publication RETIRED as of November 8, 2022. FEP Medications requiring online prior authorization, Intravenous Immune Globulin (IVIG) Therapy, Stereotactic Radiosurgery Using Gamma Rays, Surprise Billing - Out-Of-Network Provider Notice, Ambulance -elective air transport only (10.0.005), Behavioral Health and Substance Use Disorder (Milliman Care Guidelines), Repetitive Transcranial Magnetic Stimulation (TMS), Inpatient Behavioral Health and Substance Use Disorder, Home health care (Criteria defined in the employer group benefit contract), Home Infusion Therapy (Criteria defined in the employer group benefit contract), Hospice (Criteria defined in the employer group benefit contract), Inpatient rehabilitation (Apollo Managed Care Physical Therapy, Occupational Therapy and Rehabilitation Care), Maternity Services- inpatient only, for stay greater than 48/96 hours (Criteria defined in the employer group benefit contract), Out-of-network services (Benefits available according to the member contract), Private Duty Nursing (Criteria defined in the employer group benefit contract), Skilled nursing facility admissions (Apollo Managed Care Physical Therapy, Occupational Therapy and Rehabilitation Care). Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., 2022. Please check your schedule of benefits for coverage information. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. On June 1, 2022, prior authorization (PA) requirements will change for a code covered by Anthem Blue Cross and Blue Shield. Medicare Coverage with Anthem Medicare Information Medicare Coverage and Enrollment Turning 65 Medicare Advantage Plans: Part C Medicare Part D Plans Medicare Supplement Plans (Medigap) Dental and Vision Coverage CareCare What to Know Getting Better Care Preventive Health Find Care Medicare Caregiver Resources SupportSupport Login Registration BlueCross BlueShield of Tennessee is a Qualified Health Plan issuer in the Health Insurance Marketplace. CareFirst Medicare Advantage requires notification/prior authorization of certain services. With three rich options to choose from, weve got you covered. Use of the Anthem websites constitutes your agreement with our Terms of Use. This approval process is called prior authorization. In Indiana: Anthem Insurance Companies, Inc. Medicaid Behavioral/Physical Health Coordination. We look forward to working with you to provide quality services to our members. Code pairs reported here are updated quarterly based on the following schedule. 451 0 obj <> endobj Future updates regarding COVID-19 will appear in the monthly Provider News publication. Bundling Rationale (Claims filed before Aug. 25, 2017). You can use the PriorAuthorizationLookupTool or reference the provider manual to determine if authorization is needed. In the event of an emergency, members may access emergency services 24/7. Summaries and code lists are posted as a reference to help you determine when prior authorization may be required for non-HMO government programs members. Follow the step-by-step instructions below to design your anthem forms: Select the document you want to sign and click Upload. ). Do not sell or share my personal information. Noncompliance with new requirements may result in denied claims. Providers should continue to verify member eligibility and benefits prior to rendering services. Providers are responsible for verifying prior authorization requirements before services are rendered. The BH prior authorization policy is outlined in the BH Provider Manual and can be accessed by following the instructions below. 477 0 obj <>/Filter/FlateDecode/ID[<530E5E682DBDAA468541E11BFAD96BAD>]/Index[451 44]/Info 450 0 R/Length 122/Prev 255106/Root 452 0 R/Size 495/Type/XRef/W[1 3 1]>>stream This tool is for outpatient services only. Anthem is a registered trademark of Anthem Insurance Companies, Inc. Medical Clearance Forms and Certifications of Medical Necessity. CareFirst does not guarantee that this list is complete or current. A prior approval is required for the procedures listed below for both the FEP Standard and Basic Option plan and the FEP Blue Focus plan. Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. CAHPS is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ). Start by choosing your patient's network listed below. Providers should call the prior authorization number on the back of the member ID card. You can also check status of an existing request and auto-authorize more than 40 common procedures. Medicare with Medicaid (BlueCare Plus SM ) Medicaid (BlueCare) TennCare. You'll also find news and updates for all lines of business. The aforementioned legal entities, CareFirst BlueChoice, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. We've provided the following resources to help you understand Anthem's prior authorization process and obtain authorization for your patients when it's required. In Ohio: Community Insurance Company. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE Managed Care, Inc. (RIT), Healthy Alliance Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. Blue Cross and Blue Shield of Illinois, aDivision of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association, PDF File is in portable document format (PDF). For more information, please refer to the Medical Policy Reference Manual. HealthKeepers, Inc. recommends submitting prior authorization requests for Anthem HealthKeepers Plus members via Interactive Care Reviewer (ICR), a secure Utilization Management tool available in Availity. 711. Mar 1, 2022 Its critical to check member eligibility and benefits through the Availity Provider Portal or your preferred vendor portal prior to every scheduled appointment. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Benefits will be determined once a claim is received and will be based upon, among other things, the members eligibility and the terms of the members certificate of coverage applicable on the date services were rendered. Customer Care Center hours are Monday to Friday 7 a.m. to 7 p.m. After hours, verify member eligibility by calling the 24/7 NurseLine at. Here are links to some recent communications that were posted to notify you of important changes: Government Programs Prior Authorization Summary and Code Lists In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. The prior authorization information in this notice does not apply to requests for HMO members. cost of services to the member if denied by Anthem for lack of medical necessity: (1) Procedures, equipment, and/or specialty infusio n drugs which have medically necessary criteria determined by Corporate Medical Policy or Adopted Clinical Guidelines. 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