Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. Need roadside assistance; Commercial Customer Service 1-888-240-9839 Servicio al Cliente y Reclamos en Espaol 1-833-951-4271. ETA was 50 minutes, the technician showed like 20 minutes earlier, with way better tools than I had available. It happens to the best of us and it is not the end of the world! DRIVE is a technology company that provides innovative products within the insurance industry. We will provide you with thirty (30) days prior notice via email before changes in Membership Subscription Products or Fees take effect. You will not post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained through the Services for commercial purposes (other than as expressly permitted by the Service and by the provider of such information, software or other material). It was a great experience, I got myself locked out of my vehicle in the middle of the night in an unfamiliar location, while it was still running! The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Software at any time, effective upon posting of an updated version of this Agreement on the Service or Software. The overages charges will be set according to market rates. The following points are particularly important: Would highly recommend to anyone in need of emergency car repair. Please refer to the External Partner through which you purchased a Membership Subscription Product for more details. can be reached at wecare@dkv-mobility.com or on +31 (0)252 360 394 . Great service! The We do not permit copyright infringing activities and infringement of intellectual property rights on the Service, and we will remove all content if properly notified that such content infringes on another's intellectual property rights. It goes against our guidelines to offer incentives for reviews. In connection with your use of the Service, Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy Policy. Put our 50 years of experience to work for you, today. If you run out of fuel, you will be responsible for the delivery of fuel to your location as well as the cost of the fuel. A technician was dispatched to me quickly, he kept in contact about his arrival time and arrived promptly, and he fixed the problem in a matter of a minute! NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE OR THIRD PARTY SERVICES NOR ANY THIRD PARTY SERVICE PROVIDERS. I hope I never have to use the service again but would definitely call them again if needed! General rental information Important documents. Call AAA. If you pay for your membership monthly, you typically won't get a refund. Would have been screwed otherwise since my purse was locked in the car and I don't have my card number dedicated to memory. This may vary by State. I'm not from the area. Battery jump starts. I told her forget it they lied to me then they charged me 45 dollars for canceling a service they couldn't provide!!!! Footer About us / Jobs If you're not an Emergency Roadside Assistance Member, don't stress. Our mission is to provide the highest level of service by integrating cutting edge technology with the purpose of automating & enhancing our member's experience. When using the Software or Service you agree to comply with all applicable laws from the country, state, and city in which you are present while using the Software or Service. Remember these calls will come in bulk and each company will have different rates. Further, you authorize and direct us to retain information about the payment method(s) associated with your account. Build & Price. Been with them for 20+ years! We utilize the latest technology to offer more efficient solutions for our partners & members. Call 1-800-ESURANCE ( 1-800-378-7262 ) Monday - Friday: 7 AM to 9 PM CST Saturday - Sunday: 7 AM to 7 PM CST Email us Send us a note , and we'll get back to you in 24 hours or less. I hope I never have to use the service again but would definitely call them again if needed! Someone was to DRIVE | Roadside Assistance Plans DRIVE Keeping You Moving Forward. 2023 DRIVE | Roadside, All rights reserved. GEICO Emergency Road Service provides coverage for the following roadside emergencies: Towing to the nearest repair facility where the repairs can be made. Test drive. Roadside Assistance With more than 70,000 technicians on the road at any point in time, we are proud to be one of the fastest responding emergency roadside assistance companies in the United States. Roadside Assistance is an offer . Call AAA. Explore plans. We will arrive to your location in no time and jump your battery. We can help you with any problem you might be experiencing, no matter how complicated that is. The person that came and assisted myself and my I did a stupid thing. Mobile Roadside is the issuer of Membership Subscription Products in the United States and its related territories. In these situations, Members must complete the following claim form for reimbursement consideration. The gentleman who helped us came on his day off with a positive and friendly attitude which was so appreciated in a time of stress. Company may use a third-party payment processor (the Payment Processor) to link your credit card account to the Service. I cannot be more grateful for your We will install a spare tire for you or, if you dont have one, your vehicle will be towed to the facility of your choice, to get you back on the road. Repair shops, deals, and more. I was so impressed with the communication and prompt service. The whole thing took about 30 minutes start to finish, which was great since it was freezing cold outside! road in no time. monthly payments for an annual Membership Subscription), your payment method on file must remain current or your benefits will be suspended. He did what was needed very quickly we were very impressed! I was with my wife & kid and it was dark & rainy at 10PM on a Saturday night. Roadside Assistance: Included with your vehicle for repairs that are covered under the New Vehicle Limited Warranty 6 years or 60,000 miles, whichever comes first. Plus, AAA gives you an easy way to refer your friends to give them peace of mind throughout the year. Thank you. Emergency roadside assistance: This includes tire changes, towing, gas and fluid delivery, frozen lock and lockout services, and jump-starts, up to $100 per expense. Our quality coverages and great services, including 24/7 claims service and roadside assistance, will make you feel more secure on the road and everywhere in between. The Service is a communications platform for enabling the connection between individuals seeking to obtain Third Party Services and/or individuals or companies seeking to provide Third Party Services. You will receive an email notification as soon as your claim is processed. Drive Roadside was a savior! Yes, Good Sam Roadside Assistance provides sign-and-drive coverage throughout North America, including Alaska, Canada and Hawaii. To the extent you provide any suggestions, ideas, enhancement requests, feedback, and recommendations or other information regarding the Service or Software, you hereby assign to the Company all right, title and interest thereto. The cost of a new battery and any additional installation costs, if available, shall be at the Policyholders expense. From roadside assistance to tire/wheel protection to hospital indemnity programs; NSD has the profitable solution for your particular customers' needs. The Company name, the Company logo, and the product names associated with the Software and Service are trademarks of the Company or third parties, and no right or license is granted to use them. We are there to help whether you need to jump or replace the battery. Made sure to unload vehicle just as we instructed. If you purchase or redeem a Membership Subscription Product through an External Partner, you must maintain accurate and up-to-date payment information with that External Partner in order to continue to access the Membership Subscription Services. To the extent your description of the services needed and/or conditions impacting your vehicle are deficient, inaccurate or otherwise misstated and/or the services required are more extensive than your description indicated, the price quote provided through the Mobile Roadside application shall not be binding and you are responsible for paying for any additional services needed and/or requested. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. Without limiting the foregoing, the Service and Software are not available to children (persons under the age of 18) or others who are not capable of entering into binding contracts, unless they have consent and permission of a parent or guardian. Without prejudice to the foregoing, you agree that the limitations of warranties and liability set out in this Agreement will protect the Company's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the Company. . Thank you for all of your help and support. Please email refunds@driveroadside.com so we can look into your case and provide you a refund if necessary. Definitely recommend! Horario del Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST. They saved my butt. Progressive 's 24/7 Roadside Assistance is an extra coverage you can add to your policy. Mobile Roadside assumes no responsibility or liability if your Membership Subscription Product fails to renew or otherwise expires because of outdated or incorrect payment information. 6 Roadside Assistance plans. IT IS UP TO THE THIRD PARTY SERVICE PROVIDER TO OFFER THEIR THIRD PARTY SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF THE COMPANY SOFTWARE OR SERVICE. When he arrived, he was very helpful, as expected, but also had a very positive personality and got me on my way very efficiently. Our car locksmith services will unlock the car on the spot or tow it to the nearest service location to get you back on the road as soon as possible. FINANCIAL SERVICES AAA Credit Cards Auto Loans Savings & Investments. Snail-mail us Esurance Customer Service C/O Allstate Insurance Company PO Box 660637 We reserve the right to remove content without prior notice. $100 toward emergency roadside services per occurrence We may not be responsible for determining fees charged by Third Party Service providers, so you should be sure to review all pricing and other terms of any agreement or transaction you conduct with them. Quick and friendly service at 2am on a rainy windy night for a flat tire! Each DRIVE memberships provides up to four (4) total Emergency Road Services per Membership year. If you are using Software such as a mobile app, additional terms and conditions may apply in accordance with the terms and conditions of the applicable app store from which you downloaded the Software. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. Examples of services provided include towing, winching, jump-starts, fuel delivery, vehicle lockout, and flat tire. You will only use an access point or data account which you are authorized to use. Our 24/7 emergency roadside assistance will bring you enough gas to get to the nearest gas station. This team was a savior and helped me ith my family in the middle of the night as Promised. Upon handover of the vehicle, the renter and the driver must present a personal identification card or passport, a driving licence from an EU/EEA country (including Switzerland) - valid within national territory and required to drive the vehicle - and a payment method valid at least 30 days from the vehicle return and accepted by Sixt. On average, our towing services arrive 15 minutes faster than others. Thanks to your courteous customer service team as well. You will keep secure and confidential your account password or any identification provided to you which allows access to the Service. You are responsible for the timely payment of all fees and for providing Company with a valid credit card account for payment of all fees at all times. Our signature roadside assistance membership has been strategically designed & carefully crafted to provide our members with superior roadside assistance while increasing our partner's retention & profitability. Vehicle Winching: If a vehicle is stuck in a ditch, mud or snow and . Search New Inventory. Our signature roadside assistance membership has been strategically designed & carefully crafted to provide our members with superior roadside assistance while increasing our partner's retention & profitability. I did a stupid thing. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transactions involved. 877-292-0398 File a claim Track a claim Emergency road service 24/7 Phone line 877-627-5757 Learn more Pay insurance 24/7 Phone line 800-440-0998 Mailing address State Farm Insurance Companies Insurance Support Center - East P.O. - In the event a Covered Vehicle has a flat tire and/or requires assistance in changing a tire with the Covered Vehicles good mounted spare tire, a service call will be issued to provide assistance. More than $1.5 billion claims covered. 2023 Trustpilot, Inc. All rights reserved. Is not the end of the night as Promised ) 252 360 394 better tools I! Roadside Assistance will bring you enough gas to get to the Service but! Delivery, vehicle lockout, and flat tire so impressed with the communication and prompt Service, delivery! 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