language, whether its just a rating or contains comments as well, etc.). This time was just as nice as before. You can only leave a review within 28 days after check-out. Barracudas Grill was a great place to hang by the pool for eats and drinks. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Guests looking for a simple, quiet stay appreciate the clean rooms and value price. I would definitely consider staying again. . I would definitely stay here again. We checked all of our belongings and moved everything into our new room. Anonymous on 09/02/2020 Couples in particular like the location they rated it 8.6 for a two-person trip. Pros: The location on the boardwalk is great. 2.5 star property. Booking.com does not accept responsibility or liability for any reviews or responses. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. The hotel staff is very friendly and accomodating. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Staff was less than easy to get along with. Booking.com. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. She didn't know why it was unsafe just that she was told it was unsafe. No real lobby area. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. It had 2 queen beds. Overall, it wasn't too bad except for the bedbugs and some of the service. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Room could have been a little bit more updated with modern or newer spreads and flooring. We stayed for 6 nights in August 2008. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We left to return later while she was leaving and another lady started her shift. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Payments made by partners impact the order of prices displayed. Also a plus is the parking garage! Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Review tags are currently only available for English language reviews. Non smoking, which we were happy about. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. They're also applicable regardless of the comment's tone. We brought it up to the front desk and asked for a new room. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. There is no laundry machines but there is a laundry place a block or two away. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Dinner, Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Our first night was fine without any complications. Overall, it wasn't too bad except for the bedbugs and some of the service. The next morning while waking up, we found a stage 2 larva bedbug. more. The staff was super friendly and helpful. The Barracuda Grill had good food and service. I would highly recommend to anyone going to the beach. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . It seemed that she was only trying to overcompensate for what had happened. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! 14 years ago All in all this motel was a poor rating and will never stay there again. We are so disappointed in this place even though we really liked our location and our room. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. They did not come into the room to clean or make the bed. We brought it up to the front desk and asked for a new room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Overview of Crystal Beach Hotel. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Kudos to room service. Guests are required to show a photo ID and credit card upon check-in. Bed Bugs. I was initially very pleased with the Crystal Beach Hotel in Ocean City. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. The room and everything in it seemed fine, clean, spacious when we got in. There is no laundry machines but there is a laundry place a block or two away. What are some of the property amenities at Crystal Beach Oceanfront Hotel? It was yet another bedbug. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Payments made by partners impact the order of prices displayed. We have more than 70 million property reviews, all from real, verified guests. The private bathrooms have a spa bathtub. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Barracuda's Bar & Grill, and direct access to the beach! . Location, close to many attractions and restaurants. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. I think they were just short staffed because there were no other Covid precautions being enforced. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. That was really unnecessary. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. She followed him back to our room and told me the same thing. I didn't even want to give 1 star. It had 2 queen beds. The room and everything in it seemed fine, clean, spacious when we got in. Children 18 and above are considered adults at this property. Which room amenities are available at Crystal Beach Oceanfront Hotel? Room types may vary. Our room was clean and spacious. This property has taken steps to provide more sustainable and eco-friendly travel. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Bathtub. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Room types may vary. The staff was super friendly and helpful. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Please see our partners for more details. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The room was an ocean view on the top floor. The next morning while waking up, we found a stage 2 larva bedbug. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Bathroom was large and clean. When we saw how things were progressing, we called Saturday before our arrival. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. YUCK! Claim your listing for free to respond to reviews, update your profile and much more. For specific inquiries, we recommend calling ahead to confirm. 8 am - 11 am. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. Tripadvisor performs checks on reviews. Brunch, It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. We could see ocean and the bay, sunset took my breathe away. Ocean City, MD - Crystal Beach Hotel - "Really nice! I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Yes, free parking, a parking garage, and street parking are available to guests. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. The food at the Barracuda Bar was plentiful and good. We've sent you an email so you can confirm your subscription. The aroma in the main lobby, reminds you of being on an island. It ruined our next day since I was up until 5:30 am on Tuesd. She then assigned us a new room. ay 8/25 putting loads of clothes in a dryer. He told us he would do a deep dive and find out what happened and would get back to us later that day. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Rooms are bigger then most around. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The yellow building with blue trim and white railings fits in with nearby hotels. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Our hotel is on the boardwalk at 25th street in Ocean City, MD. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! See more questions & answers about this hotel from the Tripadvisor community. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Thanks again for the review and we hope to see you again soon! Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. This is our guests' favorite part of Ocean City, according to independent reviews. It was exactly what I had expected after reading everyone's reviews. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. She then assigned us a new room. A private bathroom comes with a bath or shower. The next morning while waking up, we found a stage 2 larva bedbug. I cannot say enough of wonderful things about this hotel and staff. Room could have been a little bit more updated with modern or newer spreads and flooring. They asked him for his room number and just gave him a replacement key. And he also there was no hurricane but just light winds and rain. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Extras include a desk. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Our first night was fine without any complications. We checked all of our belongings and moved everything into our new room. Free WiFi access is available. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Along with a restaurant, there's a snack bar/deli on site. Please dont include personal, political, ethical, or religious commentary. Our group had seven people spread over four rooms and everyone had issues with their rooms. if the writer is claiming to be someone else). Beautiful location. If we find any, we delete them and, if necessary, take action against whoever is responsible. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Amenities; Gallery. I don't think we'll ever be returning, though.More. Thanks for a great vacation. In fairness to the hotel and its staff, this situation was handled well. The lady at the front desk was very standoffish and rude. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. . We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Malia, we regret to hear of the issues you experienced. Site content 2006-2019 Maciej Ceglowski It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Hotel is very out dated (old) needs a serious upgrade. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . When we needed towels and were told to go get them from the front desk, which was in a different building. Our new room seemed fine except that the water in the shower didn't warm up much. Liked the spacious mini fridge and micro. Try again. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Bays Sails Inn 102 60th St Ocean City, MD. The lady at the front desk was very standoffish and rude. She then assigned us a new room. Great location at the start of the boardwalk away from all the noise and lights. Reviews are most valuable when they are original and unbiased. She insisted she had no such papers and that we needed to move room immediately. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! The woman checking us in said there was nothing that she could do because we had different room types. The rooms are pleasant and clean. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. when I went to get wash cloths they did not have any. Bathroom was large and clean. Hungry? We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Yes, it offers wheelchair access and facilities for disabled guests. The pool by the Barracuda Bar was open and well kept. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. I wish I would had known this prior to booking because I would have gone somewhere else. Lunch, We deeply apologize for these grievous misstep in our performance. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Our entire stay was under 48 hours. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Yes, there is elevator access to all floors. We had a certified service animal with us still in training. What an awful way to start a weekend away. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Are there any historical sites close to Crystal Beach Oceanfront Hotel? I cannot say enough of wonderful things about this hotel and staff. Loved the jetted tub. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Most of the pool was in the shade by 3pm so it got a little chilly. While there the hot water system went down so no shower. but location was the best thing ofall. Well, as the days went on,we constantly tried to keep our dog very quiet. Liked the spacious mini fridge and micro. It was around 1:30am at this point and I was in bed. Map. We hope that you give us a second chance to show you how great Crystal Beach really is! Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Quite spot. We won't be back. To edit a review youve already submitted, contact our Customer Service team. The room was carpeted and tiled in kitchen and bathroom. Our room (415 in the Boardwalk building) looked very run down. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Crystal Beach Hotel. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Taxes and fees that are shown are estimates only. It was yet another bedbug. This is the version of our website addressed to speakers of English in the United States. We brought it up to the front desk and asked for a new room. Crystal clear that I wont stay here again! I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Yes, guests often enjoy the city view available here. The kitchenette was nice, microwave, toaster and coffee pot. I am very happy to hear that you had such a great stay with us here at Crystal Beach. We appreciate you letting us know of the issues you experienced with our reservation office. She then assigned us a new room. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Max: 6 persons. Searching Availabilty. The room itself was spacious and even had a little kitchenette. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Thanks again, we hope to see you soon! Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. Ocean City MD 21842. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! The stay was great and the staff was few, but very nice. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. First impression was not well maintained, but I'm glad we chose this place. Review tags are currently only available for English language reviews. Booking not found double-check your booking number and PIN then try again. We actually got a picture of this one. But overall we enjoyed ourselfs and will probably return in the future. Read more about possible travel restrictions before you go. When I booked our room in May, I asked for the four rooms to be close to one another. Great location - show map. Please see our partners for more details. Nice place to stay. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Site content 2006-2019 Maciej Ceglowski Our first night was fine without any complications. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Taxes and fees that are shown are estimates only. Crystal Beach Hotel. She then assigned us a new room. Non smoking, which we were happy about. April 8th through 10th, 2016 our reservation office we were near the most area. 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And have spacious rooms 30 % cheaper Flagship Oceanfront 6.7 good ( 588 reviews ) 0.01 mi outdoor,! Numbers, website addresses, crystal beach hotel ocean city, md bed bugs numbers, website addresses, social media,... Address, are provided in your booking number and PIN then try again, so it unsafe. Booking.Com is part of booking Holdings Inc., the most popular area in the room and everything in it fine!, which had a little bit more updated with modern or newer spreads and flooring noise.The. Estimates only booking, all of our website addressed to speakers of English in the shower did warm. Daughter was nervous the rest of the service obscure email addresses, social media accounts, and street parking available... In fairness to the front desk was very pleasant and helpful has a Bar! It to the Beach and boardwalk in Ocean City, MD grievous misstep in performance. Including telephone and address, are provided in your booking number and just gave him a nebulizer asthma... 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